Last updated: 27/01/2026
General Information
Swiss OrthoPlan (“we”, “our”, “us”) takes the protection of personal data seriously. This Privacy Policy explains how we collect, use, and protect personal data in accordance with applicable Swiss data protection law (FADP) and the EU General Data Protection Regulation (GDPR), where applicable.
Data Controller
The data controller responsible for data processing on this website is:
Swiss OrthoPlan
Website: www.swissorthoplan.ch
Email: info@swissorthoplan.ch
Data We Collect
We may collect and process the following personal data:
- Name and contact details (such as email address and phone number)
- Professional information (such as clinic or laboratory name)
- Information submitted via contact or access request forms
- Technical data (IP address, browser type, operating system)
We do not collect patient-identifiable medical data through this website.
Google Services & Cookies We use Google Ads and Google Analytics to improve our service. These tools use cookies to collect data such as your IP address, browser type, and how you interact with our ads. This data helps us understand which dentists are interested in our treatment planning services.
Google Ads Conversion Tracking: We track when a user clicks an ad and visits our “Request a Plan” page.
Opt-out: You can disable these cookies in your browser settings or via Google’s Ad Settings.
How We Use Your Data & Third-Party Service Providers
Case Management & Clinical Data Processing To facilitate digital orthodontic treatment planning, Swiss OrthoPlan utilizes a secure, proprietary cloud-based portal. When you create a customer account, we collect professional contact information and clinical patient data, including STL files, dental impressions, and treatment preferences.
This data is processed exclusively for the purpose of generating 3D treatment setups and managing case workflow. All clinical data is stored on secure servers with industry-standard encryption. As a service provider to dental professionals, Swiss OrthoPlan and its employees are bound by professional secrecy obligations. We treat all clinical data with the highest level of confidentiality and ensure that our technical partners are contractually bound to the same standards of professional discretion. By using the portal, you acknowledge that clinical data is processed through our integrated technical infrastructure to provide the requested services. We maintain strict Data Processing Agreements with our technical partners to ensure your data and your patients’ privacy remain protected under Swiss FADP and GDPR standards.
Purpose of Data Processing
Personal data is processed for the following purposes:
- Responding to inquiries and communication requests
- Providing access to services and professional collaboration
- Improving website functionality and security
- Complying with legal obligations
Contact Forms
When you submit a form on our website, the information provided is transmitted securely and used solely to respond to your request. Data submitted through forms is not shared with third parties without legal obligation or explicit consent.
Cookies
This website may use cookies to ensure proper functionality and improve user experience. Cookies do not contain personal data and can be managed or disabled through your browser settings.
Data Storage and Security
Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or misuse. Data is stored only for as long as necessary for the stated purposes or as required by law.
International Data Transfer As we use Google Workspace and Google Ads, your data may be processed on servers in the United States. We ensure that these transfers comply with Swiss FADP and GDPR standards through Standard Contractual Clauses (SCCs) provided by Google, ensuring a high level of data protection.
Data may also be processed in Ireland (Google’s EU headquarters) and other countries where our cloud partners operate. We ensure protection through Standard Contractual Clauses (SCCs) and, where applicable, the Swiss-U.S. Data Privacy Framework.”
Data Retention
We store contact inquiry data for 12 months after the last communication. Professional account data and clinical project files are stored for 10 years in accordance with Swiss commercial and medical record-keeping obligations, or until you request deletion.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Restrict or object to data processing
- Withdraw consent at any time, where applicable
Requests can be made by contacting us via the details above.
Contact
For questions regarding this Privacy Policy or data protection matters, please contact:
Email: info@swissorthoplan.ch